How do I resend an outgoing message from Web Connect Outgoing Data Web?

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⚠️ Important #

Changes to Web Connect in a production environment are sensitive and may cause integrations to stop working if configured incorrectly.
We strongly recommend testing all changes in a test/sandbox environment first.
If you are unsure, contact us before making changes.


When is this used? #

This is commonly done when:

  • An integration setup has been changed
  • A mapping or configuration error has been fixed
  • Business Central data has been corrected
  • A previous outgoing message failed and needs to be resent

How to resend a single message #

Step-by-step #

  1. Select the row you want to resend
  2. Go to Actions
  3. Click Set Marked to Non-Synced
    → This marks the record as not synced and ready to be sent again
  4. Click Generate Web Entry of Marked

The message will now be handled automatically by the Job Queue during the next run.


Send immediately (without waiting for Job Queue) #

If you do not want to wait for the next scheduled run:

  1. Select the row
  2. Click Go to Web Entry
  3. In Web Connect Entries, go to Actions
  4. Click Process Entry

This sends the message immediately.


Handling multiple records (bulk resend) #

For bulk handling:

  • Go to New
  • Use Add Outgoing Data
  • Select and filter the records you want to push again (items, orders, etc.)

This is the recommended approach when resending many records at once.


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